Terms of service
Price Guarantee
If you have seen a better price on another NZ supplement site, MAX MUSCLE will try to beat it!*
*If you happen to find one of our products advertised on another site for a better price, then simply contact us via email and we will do our best to beat it. Excludes, Sales, Close to Expiry, Daily Deal sites and Clearance items.
How do you know if a product is in stock…
If one of our products is out of stock it should clearly show up as " out of stock " on the site and/or The site will also show the message “Either product is out of stock or choose a smaller quantity” When a flavour is out of you will not have the option of that particular flavour.
NO backorders on products that are not in stock
We do not allow customers to backorder products because sometimes it is hard to guarantee exactly when our new stock will arrive to fill backorders and we don't want our customers to have to wait when they have already paid for their purchase. If a product on our site is not showing as out of stock, then that means we have it on the shelves available for immediate shipping.
Where is MAX MUSCLE located?
Our dispatch warehouse is based in Auckland, New Zealand. Handy to all courier Services. As a result we can operate using the quickest and most competitive options and pass on the savings.
Contacting someone at Boom Boy Supplements?
If you need to contact us for any reason, you can do so via email at letstalk@maxmuscle.co.nz
We do our best to respond to all emails ASAP.
We do not have set office hours and will do our best to reply to emails 7days a week and after hours
Slow parcel delivery… Contact us if you think there is a delay with your order, and we will find out why and exactly where it is.
Additional Contact info
Boom Boy Supplements
Email contact is preferred for all Queries & Questions please.
Email: info@boomboy.co.nz
*Please only use phone contact for damaged goods returns or order disputes. We do not do phone orders at this point sorry.
Expired products
MAX MUSCLE does its best to ensure we do not sell or send expired or close to expiry stock, unless it is on our clearance page and we have stated that it is expired or soon to expire stock. However, mistakes do happen, and we will fix it right away - just let us know!
Unsure about what product is best for you?
Contact one of the experienced team at MAX MUSCLE and we will be able to help you make your decision based on your specific goals.
Are these products safe for me to use?
If you are unsure about taking any of the products we stock then either contact your GP, or one of the team at MAX MUSCLE.
It is very important that you follow the daily recommendations and serving allowances and thoroughly read the dosage instructions on products before using them. ALWAYS seek advice from your GP if you are currently on any medication or have a pre-existing medical condition or complaint before taking any of these products. If in any doubt at all ALWAYS seek the advice of your GP first.
Sporting Cautions; Some products on our site may contain ingredients banned by certain sports or professional organisations. If you are subject to testing for performance enhancing compounds or any type of drug testing do not use this product under any circumstances. User assumes all risks, liabilities, and consequences related to performance enhancing testing and use of any product on our site or any samples which we include with orders.